Information Collection and Use Personal Information
“Personal Information” means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or home. On all Company websites that collect Personal Information, we specifically describe what information is required to provide you with the product, service, or feature you have requested. We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us, when you visit our websites or the websites of certain of the Company's partners, and when you enter promotions and sweepstakes.
When you register with us on this site, you first complete the online registration form, which requires you to create a username and password. During registration, you are also required to provide Personal Information, which may include name, billing address, shipping address, telephone number, e-mail address, credit card number, and credit card expiration date. We use this information so that we may contact you about the services and products on the site(s) in which you have expressed interest or requested and to facilitate the completion of an order.
Promotions, Contests, and Sweepstakes
Other Information Collected
Some information may be collected automatically every time you visit the Company's websites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.
The Company uses both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is an alphanumeric identifier (a file) that the Company's websites transfer to your computer's hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period. We use session ID cookies to make it easier for you to navigate our websites. We use persistent cookies to identify and track which sections of its website you most often visit. We also use persistent cookies in areas of its website where you must register, and where you can customize the information you see so that you don't have to enter your preferences more than once.
As is true of most websites, the Company gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. The Company uses this information to analyze trends, to screen for fraud, to administer the Company's sites, to track users' movements around the websites, and to gather demographic information about the Company's user base as a whole.
Use of Information Verification, Billing, and Order Status
The Company collects Personal Information to verify the accuracy of your name, billing address, and shipping address provided, to screen for fraud, to bill you for products and services purchased, and to pay you for products and services sold. The Company uses your e-mail address (es) to contact you regarding the status of your order when necessary and to send you a Receipt Purchase/Sale Confirmation and Order Shipping Notification.
The Company may, but is not obligated, to send you strictly service-related announcements or rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of these communications since they are not promotional. If you do not wish to receive them, you may have the option to deactivate your account.
We also collect information for research purposes and to provide anonymous reporting for internal and external clients. The Company uses the information collected for its internal marketing and demographic studies to improve customer service and product offerings.
We will communicate with you in response to your inquiries, provide the products and services you request, and manage your account. We will communicate with you by e-mail, live chat, or telephone, by your wishes.
The Company stores information that it collects through cookies, log files, and third-party sources to create a profile of your preferences, to improve the content of the Company's website for you.
Information Sharing and Disclosure
The Company does not sell or rent any of the information collected to third parties for any purposes, but it shares information with third parties as described below.
The Company discloses the information collected to external service providers necessary to facilitate the following outsourced operations: address verification, credit card processing, fraud screening, and order shipping.
Compliance with Legal Authorities
As required by law, and to enforce customers or the Company's legal rights, and to comply with local, state, federal, and international law, the Company may disclose information to law enforcement agencies.
Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing the Company at [email protected]
Links to Other Websites
Storage and Security of Personal Information Storage
The Company stores the information it collects on computers located in a controlled, secure facility protected from physical or electronic unauthorized access, use, or disclosure. The Company protects the privacy and integrity of the information it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction of the information under its control. Although the Company follows the procedures set forth above to protect the Personal Information submitted to the Company, no method of transmission over the Internet, or method of electronic storage, is perfectly secure. Thus, while the Company strives to use commercially acceptable means to protect your Personal Information, the Company cannot guarantee its absolute security. If you have any questions about the Company's security on its websites, please feel free to send us an e-mail at [email protected]
The Company has a ZERO TOLERANCE policy for Internet fraud or any attempt to access or acquire customer or other information on its websites via illegal or surreptitious means. The Company works with local, national, and international fraud investigation agencies and employs a variety of electronic and other means to discourage, detect, and intercept fraudulent activities. The Company aggressively prosecutes, to the fullest extent of the law, those perpetrators apprehended conducting fraudulent activities on its website. Agencies with which the Company cooperates are state and local police authorities, the UK Federal Bureau of Investigation, US and International Customs Agencies, and Interpol.
Personal Information collected by the Company may be stored and processed in the UK or any other country in which the Company or its affiliates, subsidiaries, or agents maintain facilities, and by using the Company's web sites, you consent to any such transfer of Personal Information outside of your country.